Terms and Conditions

These Terms and Conditions govern the use of foodfeelingsfreedom.com.au. By using this site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

1.   Intellectual Property

a. All content published and made available on this site is property of the site’s creators or third parties who have authorised its use on the site. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of this site.

2.   Sale of Goods and Services

a. These Terms and Conditions govern the sale of goods and services available on this site.
b. Goods and services will be paid for in full by you when they are ordered.
c. These Terms and Conditions apply to all the goods and services that are displayed on this site at the time you access it. This includes all products being listed as out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images, as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from this site at your own risk. 
d. We reserve the right to modify, reject, or cancel your order whenever it becomes necessary, If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

3.   Payments

a. Payments are managed by third-party systems. Accordingly, any payments are subject to the systems’ respective terms and conditions.

4.   Shipping and Delivery

a. Delivery will take place as soon as reasonably possible, depending on the selected delivery method. Delivery times may vary due to unforeseen circumstances. Please not that delivery times do not include weekends and public holidays.
b. You may be required to pay delivery charges in addition to the price of the goods you purchase. 
c. If you purchase goods from us for delivery outside of Australia, you will be responsible for any applicable charges for the import of the goods. 
d. You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not responsible for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

3.   Refunds

a. Refunds are not available for goods and services, including change of mind, unless required by law.
b. You are responsible for the delivery costs associated with any returns.

6.   Australian Consumer Law

a. Where the Australian Consumer Law or any other consumer protection legislation applies and cannot be excluded, the Terms and Conditions will not limit your legal rights and remedies under that legislation.

7.   Links to Other Websites

a. This site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any of these third parties linked on this site. It is your responsibility to read the terms and conditions and policies of these third-party websites before using this site.

8.   Limitation of Liability

a. The operators of FoodFeelingsFreedom.com.au and their directors, officers, agents, employees, subsidiaries, and affiliates will not be held liable for any actions, claims, losses, damages, liabilities, and expenses (including legal fees) from your use of this site.
b. You indemnify and hold harmless these parties from any actions, claims, losses, damages, liabilities, and expenses (including legal fees) arising from any violation of these Terms and Conditions.

9.   Applicable Law

a. These Terms and Conditions are governed by the laws of the State of Queensland.

10.   Severability

a. If at any time any of the provisions contained in these Terms and Conditions are found to be inconsistent or invalid under applicable law, those provisions will be deemed void and removed from these Terms and Conditions. All other provisions will remain in force and be considered valid.

11.   Changes

a. These Terms and Conditions may be amended from time to time in order too maintain compliance with the law and to reflect any changes to the business and consumer expectations. In this event, a notice will be posted on this site.

Privacy Policy

FoodFeelingsFreedom.com.au is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. 
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. 
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

1.   What is Personal Information and why do we collect it?

a. Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers. 
b. This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website www. https://foodfeelingsfreedom.com.au/, and from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties. 
c. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. 
d. When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

2.   Third parties

a. Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

3.   Disclosure of Personal Information

a. Your Personal Information may be disclosed in a number of circumstances including the following:
i. Third parties where you consent to the use or disclosure; and
ii. Where required or authorised by law.
b. As part of this, FoodFeelingsFreedom.com.au uses third-party systems to provide its services. Any interaction with these systems is subject to the systems’ respective privacy policies.

4.   Security of Personal Information

a. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
b. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
c. Your information will be held for a minimum of 7 years, after which it will be destroyed.

5.   Access to your Personal Information

a. You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
b. FoodFeelingsFreedom.com.au will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
c. In order to protect your Personal Information, we may require identification from you before releasing the requested information.

6.   Maintaining the Quality of your Personal Information

a. It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

7.   Policy Updates

a. This Policy may change from time to time and is available on our website.

Contact Details 

If you have any queries or complaints about these Terms and Conditions or our Privacy Policy, please contact us at: 
PO Box 1925
BUNDABERG QLD 4670 
[email protected]